Shipping policy

Shipping Policy

OxxRing is operated by Sichuangda Technology Limited, registered in Hong Kong SAR.

Sichuangda Technology Limited
UNIT 1009, 10/F, KING CENTER, 5-9 KA HING ROAD, KWAI CHUNG, HONG KONG
Email: support@oxxring.com

Customer support messages are usually reviewed within 1 business day.

Order handling and dispatch
Small packs, repair kits, and other online-order items are usually processed and dispatched within 1-3 business days after payment confirmation, unless a product page or order communication states otherwise.

Backorder items
Some repair kits or small-pack items may be available for backorder. If a product is marked as backorder, it usually ships within 1-3 business days after the order is placed. Backorder availability is shown on the product page when applicable.

Shipping destinations
This Shipping Policy currently covers orders shipped to the United States and Canada. Other destinations may be shown at checkout when available, but Google Merchant Center setup should use only the countries currently configured there.

Shipping rates
Standard shipping for the United States and Canada is $6.

Orders over $50 qualify for free standard shipping.

Estimated delivery
Estimated delivery after dispatch is 5-15 business days for the United States and Canada.

Delivery may take longer during holidays, peak seasons, customs processing, remote-area delivery, or carrier disruptions.

Tracking
Tracking will be provided when available. Tracking availability depends on the carrier and the shipping method used for the order.

Bulk and custom requests
Bulk, custom, and quoted requests are handled separately and may require additional lead time. If your order requires a special quote or custom handling, we will communicate the expected timeline before processing.

Contact
For shipping questions, contact support@oxxring.com.