Shipping policy

Shipping Policy

OxxRing is operated by Sichuangda Technology Limited, registered in Hong Kong SAR.

Sichuangda Technology Limited
UNIT 1009, 10/F, KING CENTER, 5-9 KA HING ROAD, KWAI CHUNG, HONG KONG
Email: support@oxxring.com

Customer support messages are usually reviewed within 1 business day.

Order processing
Small packs are available for online purchase. Orders are normally processed within 1-3 business days after payment confirmation, unless a product page or order communication states otherwise. Bulk and custom requests are quoted separately and may require additional lead time.

Shipping destinations
We ship to supported regions shown at checkout, including the United States, Canada, the United Kingdom, Germany, other supported EU countries, Australia, New Zealand, and other available destinations.

Shipping cost and delivery estimates
Shipping rates and estimated delivery options are shown at checkout before payment. Delivery times can vary by destination, carrier, customs processing, and local delivery conditions.

Tracking and customs
When tracking is available, tracking information will be sent to the email address used for the order. Import duties, taxes, or customs charges may be collected by the destination country and are the customer's responsibility unless stated otherwise at checkout.